Faculty List

9E MacKay Hall
Phone: (515) 294-7575
- Foodservice Systems Management
- Human Resource Management
- Human resource management in hospitality with emphasis on leadership, supervision, and motivation.
- Foodservice operations and local food use.
- Qualitative research methodology and use in hospitality management research.

1052 LeBaron Hall
Phone: (515) 294-7857
- Patternmaking methods: Draping, flat pattern, drafting
- Computer-aided design
- Functional design
- Protective clothing
- Clothing comfort and fit
Industry Experience
Computer-aided designer/patternmaker, 2000–2001, Neese Industries, Inc., Gonzales, LA Publications and Exhibitions:
Honors and Awards
Outstanding Teaching Assistant Award (University level), Florida State University, 2003
Hortense Glenn Honor Society, initiated 2004
Phi Kappa Phi Honor Society, initiated 2002
Gamma Sigma Delta Honor Society, initiated 2000
College of Human Sciences Doctoral Fellowship, Florida State University, 2003-2004
College of Human Sciences Graduate Scholar Award, Florida State University, 2002
College of Human Sciences Graduate Scholar Award, Florida State University, 2001
Human Sciences College Teaching Fellowship, Florida State University, 2001-2002
Current Research Projects:
My research concentrates on the function and comfort of apparel, particularly the implications clothing has on wearer performance and satisfaction. My investigations of functional clothing include protective task-related clothing and clothing for populations with special needs. Previously, my studies have focused on garment design, fabrication, and comfort, particularly fit, mobility, and thermal acceptability. Current research involves protective clothing for law enforcement, fire fighters, and other first responders. I am also a member of the NC-170 Protective Clothing for Occupational Hazards USDA Multi-state Research Group.

31 Mackay Hall
Phone: (515) 294-8550
- Currently mentor approximately 40 doctoral students in AESHM
- Have served on approximately 60 master’s degree committees and 60 doctoral degree committees during career; count one dean and several department chairs as former advisees
- Have produced numerous publications with advisees, and have brought in approximately $1 million in grant funding
- Former editor of three different journals, including one as founding editor
- Currently serve on Editorial Board of leading hospitality journal
- Have served in administrative roles at four different institutions, supervising numerous faculty and graduate students
- Howard B. Meek Award, highest honor in hospitality & tourism education, International Council on Hotel, Restaurant & Institutional Education, 2008
- President, International Council on Hotel, Restaurant & Institutional Education, 2005-2006
- Honorary Doctorate in Foodservice, awarded by North American Food Equipment Manufacturers, 2005
- Member, Board of Directors, Dedman Foundation, Dallas, TX, 2001-2003

1068 LeBaron Hall
Phone: (515) 294-9919
- Social/psych/communications aspects of dress and the body
- Consumer behavior
- Consumer behavior toward dress
- Non-traditional models in advertising
- Obesity stereotypes
- Media and family influences on dress and body image
Current Research Projects:
Obesity Stereotypes: An interdisciplinary group is examining how exposure to varied discourses -- scientific, government, popular media, and filmed testimonials by overweight and obese persons -- about the causes and consequences of and solutions to overweight and obesity influences young adults' stereotypes and attitudes. We plan to develop and longitudinally test obesity sensitivity curricula for college and high school students.
Consumer Responses to Non-traditional Models in Apparel Advertising: How older women perceive middle aged and younger fashion models and how college students evaluate plus size versus thin models has been the focus of several research projects.
Consumer Response to Mass Customization of Apparel and Body Scanning: An Internet shopping site for mass customized children's apparel was tested on consumers around the U.S. Adult consumer’s attitudes toward their own body scans to be used in mass customization shopping will be studied.

1062 LeBaron Hall
Phone: (515) 294-9303
- Aesthetics of Consumer Products and Environments
- Aesthetics and Branding
- Effects of E-commerce and Store Environment Design on Consumer Behavior
- Mass Customization
Current Research Projects:
My research focuses on the effect of aesthetic (hedonic and experiential) aspects of consumer environments on behavior. The environments I have studied include brick-and-mortar store environments, pop-up stores, catalogs, hospitality environments, and e-commerce Websites, including mass customization and rich media. One project explored the effect of Website features (virtual models) on telepresence, consumers' attitude, and willingness to purchase. My most recent work includes the study of hedonic and utilitarian aspects of pop-up retail and their effect on attitude and patronage intention. I currently co-lead a 13-member team of researchers developing an index that will help determine features (e.g., retail, restaurants) that make small communities attractive to the creative class. My future research includes the study of the effect of Pine and Gilmore's 4E consumer experiences (entertainment, esthetics, escapism, and education experiences) on consumer patronage intentions and success of small retailers. Recent funding has come from the United States Department of Agriculture, Southern Rural Development Center, the International Council of Shopping Centers, and the Kauffman Foundation/Pappajohn Center for Entrepreneurship. Honors include International Textiles and Apparel Association Fellow and Chutian Scholar for China's Wuhan University.
30 E MacKay Hall
Phone: (515) 294-5307
Teaching:
- Research Methods
- Learner Assessment in Family and Consumer Sciences
- Family and consumer sciences programming
- Service learning
- Program evaluation and learner assessment
- Nutrition education

1070 LeBaron Hall
Phone: (515) 294-5284
- Merchandise Planning & Control
- Retail Technology/ Information Analysis
- Human Resource Management (i.e. employee recruitment and retention)
- Internship Conversion
- Rural Retailing and Economic Development
- Tourism Shopping
Current Research Projects:
My primary research focuses on human resource management issues, such as employee recruitment and employee retention. Currently, I am working on a research project that extends my dissertation research regarding conversion rates of interns into full-time employees. It is a joint project with Michigan State University that is partially funded by MonsterTrak. The study focuses on what factors motivate college interns to accept/decline a position upon completion of their internship with their internship company. Additionally, I am a part of a research team that is working on a research project regarding rural community development/sustainability and creative class individuals. Recent funding has come from the American Collegiate Retailing Association (ACRA), Saks, Inc., and the College of Human Sciences New Faculty Seed Grant Competition.

1064 LeBaron Hall
Phone: (515) 294-3012
- Textile Science
- Textile Conservation
- Textile Quality Assurance
- Natural Dyes
- Textile Conservation
- Textile Quality Assurance
- Product and Materials Analysis
Publications:
Current Research Projects:
Natural Dyes: Analysis of performance, Use and environmental impact of natural dyes; Identification of new dye sources; Analysis of plant residue as dye sources; Marketing of hand-crafted items.

1072 LeBaron Hall
Phone: (515) 294-9266
- Sourcing and Global Issues
- Consumer Behavior
- Apparel Product Development & Patternmaking Early Achievement in Teaching Award, College of Human Sciences, ISU, 2009.
- Dynamics in the global textile & apparel industries, trade, and markets
- Post-secondary education for textile and apparel industries: An international perspective. Student motivations for choosing the major and perceptions of career opportunities.
- Preparation of global citizens for careers in the apparel industry
- Using virtual multinational collaborative environment for teaching and learning.
- Enhancing student creative thinking. Creativity role in careers within the apparel industry.

30C MacKay Hall
Phone: (515) 294-9371
- Foundations of FCS
- Learner Assessment and E-portfolios for Standards Assessments in FCS Teacher Education
- International: Service Learning in Rwanda (Study Abroad) and International Perspectives in FCS
- Learner assessment in FCS (e-portfolios, teacher standards, content standards)
- Service learning and peace education in post-conflict international settings (Rwanda and Sudan)
- Life skills programs for refugee families

1073 LeBaron Hall
Phone: (515) 294-7826
- Computer-integrated textile and fashion design
- Trend forecasting and product development
Hi-Tech application to Human Health and Well-being
- Application of emerging technologies to design and product development; especially the use of 3D body scanning technology for special population (i.e., older, obese or disabled people)
- Virtual simulation: Product design, development, & testing in virtual worlds
- Individual's self-presentation and virtual identity formation in Second Life, one of many virtual worlds
- Gerontological aspects of clothing – Clothing as a facilitator for older persons' successful aging
- Theoretical concepts of sustainability and social responsibility
Professional Memberships:
Educators for Socially Responsible Apparel Business, Gerontological Society of America, Human Factors and Ergonomics Society, International Textile and Apparel Association, Korean Society of Clothing and Textiles, NC-170 Multi-state research group, Surface Design Association
Selected Honors and Awards:
ITAA Fairchild Publications Textile and Apparel Faculty Grant (2009); Big 12 Faculty Fellowship (2009); ITAA Best Paper Award in Social/Psych rack (2006); ITAA Sara Douglas Professional Promise Fellowship (2005)

1060 LeBaron Hall
Phone: (515) 294-7393
- History of European and American Dress
- Twentieth Century Fashion
- Textile Science Introduction
- History of the U.S. Ready-to-Wear Apparel Industry
- Entrepreneurship
- Scholarship of Teaching (effective learning and teaching strategies, creative problem solving)
Selected Publications:
Research Projects: My research focuses on the history of the ready-to-wear apparel industry through analysis of trade and popular fashion periodicals, economic and census data, legal records, and governmental hearings. In my scholarship of teaching, I frame and systematically investigate questions related to student learning to improve both my own teaching and advance the practice beyond Iowa State University. I have received funding from Costume America of America, Humanities Iowa, Pasold Research Fund, Pappajohn Center for Entrepreneurship, Center for Excellence in the Arts and Humanities, Center for Excellence in Learning and Teaching, and the College of Human Sciences Initiative Fund and Hilton Fund.

1066 Le Baron Hall
Phone: (515) 294-1930
- Merchandising/Retailing
- Entrepreneurship
- Entrepreneurship, Small Business, Family Business
- Rural Retailing and Community Trade
- Consumer-Retailer Relationships
- Experiential Marketing and Retailing
Current Research Projects:
My current research examines interactions between the entrepreneur, the firm, and broader community environments. Related areas of interest include family business, retailer community leadership, retailer-consumer exchange and service relationships, small retailer success strategies, experiential marketing and retailing, and technology integration in small firms. I am also very involved in development of curriculum and academic programming for entrepreneurship education, including community outreach and student business consulting experiences. I am currently lead investigator for a three-year major research project funded by a USDA-CSREES-NRI Rural Development Grant titled, “Community Resiliency: The Role of the Retail Sector in Easing the Effects of Slow Motion Shocks”. Other recent funding has come from the USDA for an educational Challenge Grant, the USDA Southern Rural Development Center (SRDC), and the International Council of Shopping Centers (ICSC). I have also received multiple entrepreneurship education grants through the Kauffman Foundation/ Pappajohn Center for Entrepreneurship and a College of Human Sciences Entrepreneurial Initiative Grant on rural community development. I am a member of the NC 1030 Family Business Multi-state Research Group.

1056 LeBaron Hall
Phone: (515) 294-4022
- Creative Design
- Digital Textile and Apparel Design
- Senior Line Development, Illustration and Portfolio
- Fashion Design/Digital Apparel Design
- History of Women in the Needle Trades
- History of the U.S. Apparel Industry
- 2007 Scholar’s Roundable: Named a scholar of the Costume Society of America.
- 2006 Louis Thompson Distinguished Undergraduate Teaching Award. Awarded by Iowa State University
- 2003 Commissioned design: Iowa First Lady Christy Vilsack Inaugural Gown. Worn by the first lady and exhibited throughout Iowa,. (Parsons/Campbell)
Selected Publications & Exhibitions: Juried & Invitational
Current Research Projects:
Apparel Design: Exploration of draping techniques for manipulation of fabric to produce 3-dimensional apparel that does not follow the traditional placement of seams and design lines on the body. Digital apparel processes and the integration of digital technology with 3-D apparel design for art-wear. History: Women’s work in and education for the apparel/needle trades. The early development of the women’s ready-made industry, and the rise of the American designer. The design and pattern develop techniques 20th century designers.

10 MacKay Hall
Phone: (515) 294-9740
- Food safety
- Foodservice management
- Food safety in foodservice
- Cross-cultural issues in foodservice
- Diversity training

5 MacKay Hall
Phone: (515) 294-1930
- Lodging Operations Management
- Advanced Lodging
- Consumer Intentions and Utilization of Technology
- Guest Empowerment Technologies
- Electronic Word of Mouth
- Website Design and Development
- Guest Loyalty and Satisfaction
Current Research Projects:
My research focuses on theoretical and applied technology issues. A few of my recent research projects examine theories for the implementation of hotel self-service technologies, hospitality wireless communications systems, issues related to hotels' online presence and website design, and electronic marketing in the hospitality industry. I am also working of projects on gamming related issues specifically in the area of problem gambling and addiction. In addition to this I am conducting research in the area of theme park management and development.

11 MacKay Hall
Phone: (515) 294-3527
- Certified ServSafe® Alcohol with National Restaurant Association Educational Foundation
- Certified ServSafe® Food Safety with National Restaurant Association Educational Foundation
- Certified Professional in Food Safety with National Environmental Health Association
- Registered Dietitian with The American Dietetic Association
- Use of Innovative Technologies to Disseminate Consumer Food Safety Information. Food Safety Consortium – USDA Food Safety and Quality Project. Principal Investigator
- Team Nutrition Grant. Iowa Department of Education, Bureau Nutrition, Health and Transportation Services; USDA Food and Nutrition Services.
- Motivators of Retail Foodservice Employees to Follow Safe Food Handling Practices. USDA CSREES National Integrated Food Safety Initiative. Co-principal investigator.
- Safe food handling: Addressing Concerns of foodservice establishments. Leopold Center for Sustainable Agriculture. Co-Principal Investigator

12 MacKay Hall
Phone: (515) 294-8489
- Hospitality & Apparel Marketing
- Merchandising
- Global Tourism Management
- Consumer Behavior
- Marketing Communication
- Internet Marketing
- Destination Marketing
Current Research Projects:
My current research focuses on marketing communication. One project is to investigate creativity of restaurant flyers. A print flyer is an effective way to reach customers in a competitive market place. A good flyer could grab the attention of the targeted audience. What make a flyer standout? This study investigates how the creativity of restaurant flyers affects consumer processing and response. The result has important implications for hospitality marketers. It is expected to suggest some strategies of flyer design to achieve maximum effectiveness. The second project is to investigate processing fluency on hotel websites. Based on the processing fluency model, people tend to judge stimuli that are fluent, or easy to process, more positively on a range of evaluative dimensions. Fluency gives rise to feelings of familiarity and a positive affective response, resulting in higher judgments of preference. This study discusses the two components of processing fluency (perceptual fluency and conceptual fluency) on hotel websites, and tests the effects of these fluency components on customers' attitude and purchase behavior.

12 MacKay Hall
Phone: (515) 294-9554
- HRI 333 – Hospitality operations cost control
- HRI 433 – Hospitality financial management
- HRI 455 – Introduction to Strategic Management in Foodservice and Lodging
- HRI 633 – Advanced hospitality financial management
- Capacity optimization in hospitality and gaming industry
- Cost control and pricing in hospitality and gaming industry
- Eco-friendly practices in hospitality and gaming industry
Tianshu Zheng, Ph.D., an Assistant Professor of hospitality management at Iowa State University teaches courses of financial management in hospitality industry at both entry and advanced levels. Dr. Zheng received his doctoral degree (2008) in Hospitality Administration and Master’s degree in Accountancy from University of Nevada, Las Vegas. Prior to joining ISU, he taught accounting, finance, and cost control courses at University of Nevada, Las Vegas.
His most recent research is entitled Lodging Capacity Optimization: Application of an Inventory Model to China’s Lodging Industry. By estimating the optimal capacity, Dr. Zheng tries to help managers in hospitality and gaming industry maximize profitability.
With management experiences in both restaurants and onsite food service facilities, Dr. Zheng also teaches hospitality operations cost control course.
| Lecturers | |||
| Brenda Ackerman | 7w MacKay | 294-7549 | bpacker@iastate.edu |
| Janet Fitzpatrick | 8a MacKay | 294-8552 | janfitz@iastate.edu |
| Natalie Sanger Gendle | 7w MacKay | 294-7549 | sanger@iastate.edu |
| John Kramer | 8b MacKay | 294-9945 | jadk@iastate.edu |
Betty Chamness Trost, Ph.D., CFCS
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Lecturer
Teaching:
302 MacKay Hall Phone: (515) 294-6446 ude.etatsai@tsortb :liamE
Honors and Awards
|
302 MacKay | 294-6446 | btrost@iastate.edu |
| Sharon Wirth | 1058 LeBaron | 294-6964 | skwirth@iastate.edu |
| Denise Bachelder | 1071 LeBaron | 294-4909 | bach3@iastate.edu |
| Academic Advisors | |||
| Dawn Fiihr | 30b MacKay | 294-3459 | dmfiihr@iastate.edu |
| Ann Thye | 30c MacKay | 294-6360 | annthye@iastate.edu |
| Christine Leiran Wise | 30a MacKay | 294-4997 | clwise@iastate.edu |
| Loa Christensen | 30d MacKay | 294-7169 | loac@iastate.edu |
| P & S | |||
| Stewart Burger | The Knoll | 294-1251 | sburger@iastate.edu |
| Janell Meyer | 11 MacKay | 294-4494 | jrcmeyer@iastate.edu |
| Sharon Wirth | 1058 LeBaron | 294-6964 | skwirth@iastate.edu |
| Merit Staff | |||
| Dorene Buckingham | 16 MacKay | 294-3330 | dbuck@iastate.edu |
| LouAnn Doyle | 31 MacKay | 294-2695 | ldoyle@iastate.edu |
| Kathleen Killorn | 31 MacKay | 294-2494 | kathyk@iastate.edu |
| Denise Nichols | 31 MacKay | 294-7484 | danichol@iastate.edu |
| Angela Rasmusson | 16 MacKay | 294-3330 | akras@iastate.edu |
| Victoria Van Voorhis | 31 MacKay | 294-7474 | vvanv@iastate.edu |
| Chloris Williams | 31 MacKay | 294-1783 | cawilli@iastate.edu |
