Graduate Students
7E MacKay Hall
Phone: (515) 294-8600
Education:
- MSc. (Foodservice Management), Universiti Putra Malaysia
- BSc. (Food Science with Business Management), Universiti Kebangsaan Malaysia
Food safety in Foodservice, Food quality, Foodservice management Presentation, Proceeding and Publication:
2003 - 2008
Tutor at Department of Food Service and Management, Faculty of Food Science and Technology, Universiti Putra Malaysia Honors and Awards:
- Malaysia, Ministry of Higher Education Scholarship – Graduate Program (2009-2013)
- Excellence Service Award, Faculty of Food Science and Technology, Universiti Putra Malaysia (2007)
- Malaysia, Ministry of Higher Education Scholarship – Graduate Program (2004-2006)
- University Book Award, Universiti Kebangsaan Malaysia (2003)
- Malaysia Institute of Food Technology (MIFT) Best Student Award (2003)
- Tetra Pack Best Student Award (2003)
- Excellent Academic Award, Universiti Kebangsaan Malaysia (2003)
- Young Analysts Scientist Award (2003)

7E MacKay Hall
Phone: (515) 294-8600
- Principles of Management
- Quantity Food Production
- Human Resources
- Leadership
Hotel front desk, supervisor, and sales coordinator, 2002-2006, Hampton Inn and Holiday Inn, Cedar Rapids and Coralville, IA. Publications and Exhibitions:
My research concentrates on leadership in hospitality. For my thesis research, I looked at the relationship between transformational leadership and performance in hotel front desk staff.

7E MacKay Hall
Phone: (515) 294-7474
- B.S. Food Science, consumer option. Iowa State University 2005
- Quality Supervisor, JBS Swift & Company
- HACCP Coordinator, Oakland Foods, A Division of OSI Industries
- HRI 380L Quantity Food Production Laboratory
- HRI 391 Foodservice Systems Management
- American Association of Family and Consumer Sciences
1138 38th St
Des Moines, IA 50311
Phone: (970) 371-4330
- Bachelor of Science, Dietetics; University of Northern Colorado, Greeley, Colorado Graduation Date: May 6th, 2006; GPA: 3.70/4.00
- Taste! To Go Catering and Events; Des Moines, Iowa Event Staff, Prep Assistant; August 2008 to Present
- Albuquerque Public School District, Food and Nutrition Services; Albuquerque, New Mexico Volunteer Internship; May 2008 to July 2008
- University of Northern Colorado, Technical Support Center; Greeley, Colorado Customer Support Coordinator, July 2006 to August 2008
- HDI, Rocky Mountain Chapter; Analyst Spotlight selection, 2nd Quarter 2007
- Dean’s List, 2002 to 2006
- Qwest Dex Excellence in Education Award, 2003
- Hardee’s Athletic Award, 2003 to 2005
- NORCO Volleyball Club, Ft. Collins, Colorado
- Head Coach, 14 year-old team; 2007-2008
- Head Coach, 16 year-old team; 2006-2007
- University of Northern Colorado, Greeley, Colorado
- Varsity Volleyball, 2002 to 2005
Foodservice and Lodging Management
7E MacKay
Phone: (515) 294-8600
- • Corporate social responsibility issues in the hospitality areas
- • Green practices in the lodging industry
- • Environmental education in hospitality curricula
- • Customer Service Representative, Holiday Inn Hotel and Suite, Houston, TX, August-December 2002
- • Catering Server, Carlton Staffing/Hospitality Company, Houston, TX, August-December 2002
- • Server/Hostess, Eric’s Restaurant, Houston, TX, September 2001-March 2002
- College of Human Science Scholarship- McKinley Memorial Fund, Ames, IA, 2008
- College of Human Science Graduate Student Scholarship, Ames, IA, 2008
- Graduate Teaching Excellent Award, Ames, IA, 2007
- College of Human Science Graduate Student Scholarship, Ames, IA, 2006
- Chancellor’s Endowed Fellowship, Lubbock, TX, 2004
- Oversea Chinese Student Scholarship, Houston, TX, 2003
- Phi Beta Delta Honor Society for International Scholars, Houston, TX, 2003
- Par Excellence Scholarship, Houston, TX, 2002
- Bristol Hotel and Resort Scholarship, Houston, TX, 2002
My research concentrates on college and university dining service sustainable practices and administrators’ intention to adopt sustainable practices.
- Tainan Women's College of Arts & Technology in Taiwan
High school diploma and Associate of Art degree in fashion design and management (Sept. 1993 – June 1998) - National Pingtung University of Science and Technology
Bachelor of Arts degree in Fashion design and management (Sept. 1998– June 2000) - Oklahoma City University
Master of Business Administration in Finance (Jan. 2002- May 2003)
- 1996: a group leader of the clothing consultants in the school fashion show
- 1997: a group leader of the clothing consultants in the graduation fashion show
- 1977: received one of the best "Wedding Dress" and presented in the graduation fashion show
- 1998: a group leader of clothing consultants in the Taiwan government supported international fashion show
- 2003: editor and manager of an electronic fashion newspaper in Taiwan
- Two certificates for women's clothing construction, levels I and II (In Taiwan, expertise in level II means one is able to teach in public junior high schools and private senior high schools).
- A license in embroidery
- 1999: A study on "The unplanned buying of college students in South Taiwan"
- 2000: A graduate project "a Study on the influence of promotion on college students in South Taiwan"
28 Mackay Hall
Phone: (515) 294-8239
M.S. Clothing and Textiles specializing in fashion marketing, Hanyang University, Seoul, South Korea
B.A. Clothing and Textiles majoring in fashion design, Hanyang University, Seoul, South Korea
Teaching Experience:
- TC210 Computer Applications in Textiles and Clothing - present since 2008 fall
- TC121 Apparel Assembly Process - 2009 spring, 2008 spring and fall
- TC231 Apparel Manufacturing - 2008 fall
- TC311 Seminar Career Opportunities and Internship Preparation - 2008 spring
- TC325 Pattern making II - 2007 fall
- NC-170 Protective Clothing for Occupational Hazards USDA Multi-state Research with Dr. Jessica Barker - present since 2008 fall
- 2003 - 2007: Associate Merchandiser of Gap adult woven, S&VD Korea, Branch office of Gap Inc., Seoul, South Korea
- Oct. 2009: Marjorie Joseph Scholarship for Beginning Doctoral Students from the International Textiles and Apparel Association (ITAA)
- Oct. 2009: Sara Douglas Fellowship for Professional Promise from the International Textiles and Apparel Association (ITAA)
- Dec. 2005: Exceed Award as Merchandiser from Gap Inc. - 2005. Dec.
- 2001-2003: Excellence in Scholarship from Hanyang University
- Dec. 2000: Design Award at National Fashion Contest in Seoul, juried competition
- Nov. 1999: Best of Show Award at a Hanyang University Fashion Design contest, juried competition
- Cho, E., & Fiore, A. M. (2009, Oct). Development of a lovemark antecedent experience scale for fashion brands. Oral presentation at the annual conference of the International Textile and Apparel Association, Bellevue, WA.
- Cho, E., & Karpova, E. (2009, Oct). Global Apparel Trade: Latin America and Sub-Saharan Africa. Poster presentation at the annual conference of the International Textile and Apparel Association, Bellevue, WA.
- Cho, E., & Niehm, L. S. (2008, Nov.). Young consumers' casual apparel shopping behavior across multiple retail channels. Oral presentation at the annual conference of the International Textile and Apparel Association, Chicago, IL
- Cho, E., & Park, J. (2003, Nov.). Brand extension related to the similarity between parents' brand and extended brand product. Oral presentation at the annual conference of The Korean Society of Clothing & Textiles. Chungbuk University, South Korea.
- The International Textile and Apparel Association
- The Korean Society of Clothing & Textiles
My primary research focuses on the effect of positive brand experiences on consumer shopping behavior. The brand experiences I have examined include brand love and respect, reflecting Roberts' (2004) lovemarks theory. My most recent work developed a reliable and valid scale of the three antecedents (e.g., mystery, sensuality, intimacy) for a lovemark experience for fashion brands. A lovemark is defined as a brand experience that creates highly charged, emotional relationship between the brand and consumers, distinguished from a brand, product, and fad based on the levels of love and respect (Roberts, 2004). According to Roberts, the experience of high love and respect reflects the lovemark. However, scant literature identifies contributors to this love/respect brand experience; Roberts proposed that mystery, sensuality, and intimacy should be built into a lovemark experience.
Related areas of interest include retailing and supply chain management, global textile trade and sourcing, and visual merchandising. Collaborative research forecasting textile industry in Sub-Saharan Africa with one professor at Tshwane University of Technology is planned to be proceeding in 2010. Currently, I am writing a tutorial manual for Visual Retailing software with two co-authors, which will be published in Fairchild publication within two years.

- Bachelor of Science; Majored in: Hotel & Restaurant Institution Management; From: Iowa State University; Date: Dec., 2007.
- ALDI, Inc., Ames, Iowa, 2006
- Trainer/Cashier/Server at McDonald's, Ames, Iowa, 2005 and 2006
7E MacKay Hall
- Kookmin University- Seoul, Korea
- Master of Design, Fashion Design, June 2007
- Thesis titled 'A Study on the Camouflage Pattern for the Army Force Uniform'
- Kookmin University- Seoul Korea
- Bachelor of Art, Fashion Design, December 2004
Iowa State University: Research Assistant Fall 2008, Spring 2009
- RA for Dr. Young-A Lee
- Project involved
- Virtual Self: Self Presentation in Second Life
- Virtual Product Development in Second Life
- Application of 3D body canning technology on aging population
- Responsibilities: Maintaining 3D body scanner, Literature reviews, data collection, and more
- Project involved
- Research Assistant: Spring 2007
- Project involved: The Ministry of National Defense Project
- Responsibilities: Literature reviews, renewing design for the Korean Army and Navy Soldiers Uniforms
- Teaching Assistant: Fall 2006- Spring 2007
- 'Drill for Plastic Art'
- International Textile and Apparel Association ( Fall 2008 - present)
- Member of Korean Society of Basic Design and Art (2005- present)
- S. M., Jin, & J. Y., Hwang. (2006).A study on the camouflage pattern for the Korean army forces uniform. Bulletin of Korean Society of Basic Design and Art, 7 (3).
- Shanghai International Fashion Expo, Accessory Designer, Shanghai, China (November 2005)
- International Hanji Expo, Hanji Fashion Show Designer, Seoul, Korea November 2005
- Votre navigateur ne gere peut-etre pas l'affichage de cette image. International Germany Paper Expo, Hanji Designer, Germany November 2005
- The Graduate School Exhibition. 'Paper, Flower, Clothe', Kookmin University, Department of Fashion Design, September 2005
- The College 11th exhibition, 'Sharing' , Kookmin University, October 2004
- Kookmin University Graduation Fashion Show, October 2004
- The Korean Young Fashion Designers Product show, The 16th Dalian International Fashion Fair, Dalian, China, September 2004
- The College 10th exhibition 'Design for Minority', Kookmin University, October 2001
7E Mackay Hall
Phone: (515) 451-8735
- The priority of motivation factors in a non-commercial foodservice industry
- 10/2006 ~ present:
Selected as a scholarship recipient for overseas education from the Republic of Korea Army Headquarters - 11/2005 ~ 10/2006:
Operation Officer, 8th Food Supply Battalion, 8th Logistics Supply Regiment: - 07/2005 ~ 11/2005:
Education officer (O.B.C., Military Logistics School) - 06/2004 ~ 07/2005:
Platoon Leader (120th Regiment Maneuver company)
My research concentrates on the priority of motivation factors in the Korean Army Foodservice system. Several research studies have determined and assessed Herzberg’s Two-Factor Theory of Motivation and job satisfaction. However, no study was conducted for this theory relating to job satisfaction among both managerial officers and soldiers in the Korean Army foodservice operation.
Discovering the priority of motivation factors will influence how high-ranking commanders can motivate and satisfy all workers in the Korean military foodservice system more efficiently. In addition, job satisfaction stemming from effective motivators was found to be associated with a decrease in employee turnover, and cost reduction of an organization.
Emphasis in Social Psychology of Dress
28 MacKay Hall
Bachelor of Science in Apparel Merchandising and Management with an option in Fashion Retailing
California State Polytechnic University, Pomona
Industry and Related Experience:
Area Sales Manager, 2005-2006, May Department Stores
Logistics Manager, 2006, Old Navy
Senior Assistant Store Manager, 2006-2008, Ann Taylor, Inc.
Civic Engagment, Fashion Business Incorporated, Los Angeles, CA, 2005
Internship at textile converter, Meridian Textiles, Vernon, CA, 2004
Contribution to Publication:
Damaris Pease FCS Fellowship Fund Scholarship, Iowa State University, 2008
Outstanding Fashion Retail Student, Cal Poly Pomona, 2005
Recognition for Service as Agriculture Ambassador, Cal Poly Pomona, 2004-2005
Mu Kappa Tau, Marketing Honor Society, 2004
Gamma Sigma Delta, Agricultural Honor Society, 2004
Co-curricular and Extracurricular Activities:
Textiles and Clothing Graduate Student Association
Government of the Student Body, Schilletter/University Village (SUV) Senator
7E MacKay Hall
Phone: (515) 294 8600
- Hospitality Marketing (HRI 340, Fall 2006)
- Hospitality Management of Information System (HRI 437, Fall 2007 & Fall 2008)
- Enrolled in Preparing Future Faculty (PFF)
- Customer Behavior, Hospitality & Tourism Marketing, E-commerce in Hospitality, Hospitality Information Technology
MBA in Hospitality Administration, Johnson & Wales University, Providence, RI 1997 – 2000
MA in Tourism Management, Kyunghee University, Seoul, South Korea 1990 – 1993
Experiences: Revenue Manager & FIT Sales Manager, Phillips Family Property, Boston, MA dba Ramada Hotel, Boston and Comfort Inn, Boston Mar. 2000 – Jun. 2005
Guest Service Representative, The Westin Copley Place, Boston, MA Sep. 1999 – Mar. 2000
Account Executive & Assistant to VP of Sales & Marketing Division, The Westin Chosun Hotel, Seoul, Korea Jul. 1992 – Jul. 1997
Honor and Award: Award for Innovative Excellence in Teaching, Learning, and Technology, Center for Excellence in Learning and Teaching, ISU. May, 2008
Secretary, Graduate Student Association of Hospitality Management (GSAHM) 2006 – 2007
President, GPSS Senate, GSAHM 2008 – 2009
Marjorie A. Chollett Memorial Scholarship, Human Science College, ISU Fall 2006 – Spring 2007
Helen A. Foster Scholarship, Human Science College, ISU Fall 2006 – Spring 2007
McKinney Fellowship, HRIM, Human Science College, ISU Spring 2008 – Spring 2009
Teaching Assistant
7E Mackay Hall
Phone: (515) 294-8600
Consumer perceived value
Consumer behaviors/ satisfaction Academic Career:
- Master's Thesis: The Impacts of Cognitive and Affective Values on Trade Show Exhibitors' Overall Satisfaction and Future Behaviors
- 12th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism: The Influential Factor of Perceived Value: Price Perception
- 2006 International Society of Travel and Tourism Educators (ISTTE): Comparison of Three Different Methods of Forecasting Hotel Demand
- 2006 Las Vegas International Hospitality & Convention Summit: E-mail Event Marketing
- Graduate & Professional Student Research Forum: Bilingual at the Work Place
- Text Book Chapter Edit: Human Resource in Hospitality – 4th ed. Orientation and Socialization
- Korean Graduate Student Association (KGSA) University of Nevada, Las Vegas: Board Member
- The Orleans Hotel & Casino Resort: Front Desk Agent
- The Westin Hotel: Executive Floor Lounge
- The 9th Pusan International Film Festival: Promotion Department
- ITU Telecom ASIA 2004
- Nevada Restaurant Association
M.S. Hotel Administration, University of Nevada Las Vegas
B.S. Hospitality Management, Dong-Eui University, Korea
31 MacKay
Des Moines, IA 50311
Phone: (515) 294 - 7474
- Fundraising in the Non-Profit Sector
- Consumers' Perceptions of Museum Retail Stores
- TC204: Textile Science I
- TC204: Introduction to Museums
My research concentrates on how rayon impacted the fashion world when it was first produced in 1911.

7E MacKay Hall
Phone: (515) 203-1599
2006 KYUNGHEE UNIVERSITY, Graduate School of Management - Seoul, Korea
Master of Management in Hospitality and Tourism, Class of 2006
Graduation Thesis: A study on the effect of the education and training for hotel employees on their job satisfaction
Industrial Experience
2008 Establishment of Sambak LTD. Consulting Firm - Seoul, Korea
- Established and offered a Food Service Manager Program
- Consulted food and beverage services while opening several restaurants and hotels in Korea
Food and Beverage supervisor
- Accomplished trainer and quality leader of department for improving product qualities and customer satisfactions for 4 years.
- Accomplished out sided catering bakery project with our bakery team members.
- Received a quarterly prize of the best employee 2002
Teaching Experience
2006 JEONJU UNIVERSITY, College of Culture and Tourism - Jeonju, Korea
Lecturer
- Taught courses in Management of Banquet service and Management of zymurgy
- Taught courses in Management of Food & Beverage and Practice of Food & Beverage
- Taught courses in Management of Food service industry and service manner
Future Research Projects:
I got a Master's degree in Tourism from the Graduate School of Hospitality Management in Kyung-Hee University; however, my research interests include finance and marketing in order to concentrating on academic knowledge of the hospitality industry.
- Economic analysis of textile and apparel industries
- International trade
- Statistical analysis: Time series analysis
- Lee, J. Y. & Karpova, E. (in review). U.S. and Japanese apparel industry demand conditions. Journal of Fashion Marketing and Management.
- Karpova, E., Lee, J. Y., Jacobs, B. & Andrew, A. (2008). Apparel Students Going Global: Virtual Multinational Team-Based Collaborative Project. Proceedings of the Annual Meeting of the International Textile and Apparel Association, USA, 65.
- Lee, J. Y. & Karpova, E. (2007). Cross-National Analysis of Apparel Demand in the United States and Japan. Proceedings of the Annual Meeting of the International Textile and Apparel Association, USA, 64.
-
My biggest question in my research is why textile and clothing industries in Japan and United States are different and how they are different. I am especially interested in TC industry competitiveness analysis with respect to government policy creation process and such as industrial policy and trade policy during the adjustment period. My second research interest includes textile and clothing trade and market analyses using a statistical tool such as multiple regression, ANOVA, MANOVA and time series analysis.
7E Mackay Hall
Phone: (515) 294-8600
- HRI 380 Quantity Food production
- HRI 487-587 Fine Dinning Management
- Consumer behaviors & satisfaction in food service area
- Menu design & food costing
- 2008, Damaris Pease FCS Fellowship Fund, College of Human Sciences, ISU
- 2008, Elizabeth Beveridge Memorial Endowment, College of Human Sciences, ISU
- 2005, Master’s Thesis: A study on the Gap of Perception in Menu Analysis between manager and chef
- 2005, Samsung Golf Resort Development Feasibility Study
- 2004, Hi Seoul Festival 2005 Evaluation
- Line Cook, Fairmont Hotel in Chicago
- Front Desk Clerk, Lotte Hotel, Seoul, South Korea
- Server & Event Supervisor, Pizza Hut, London, UK
2005, Master of Science, Hospitality Management, Hanyang University, Seoul, Korea
2003, Bachelor of Science, Hospitality Managemen, Hanyang University, Seoul, Korea
Phone: (617) 301-2988
- Sustainable fashion
- Global issue
- Consumer behavior
Sales manager, 2000–2001, Giordano Korea, Ltd. Seoul, S. Korea
Assistant fashion reporter, 2004-2005, Street now, Ltd. Seoul, S. Korea
Current Research Projects:
My current research concentrates on dynamic changes in Asian countries’ apparel & textile industries, especially how profound an impact the two Asian Drivers –China & India- will have in the near future on neighboring economies including North Korea. Another research focus is on sustainable fashion and the implications of sustainable fashion to consumer groups in diverse cultural and economical contexts.
31 McKay
Phone: (515) 520-0429
- Consumer Behavior
- Consumer-Retailer Relationships
- Experiential Marketing and Retailing
Accessory Fashion Show, 2001, Louis Quatorze., Seoul, South Korea
Posters and Publications:
ITAA Poster
Rural and small town customers' perceptions regarding local retailers: Does perceived business image influence local shopping behavior and satisfaction?
Minsun Lee and Linda Niehm, Iowa State University. 2007 ITAA Conference
Current Research Projects:
My research concentrates on the consumer behavior. My master's thesis was focusing on the effect of the perceived relationship between the host and viewers in the television home shopping environment. My investigation was the effect of the parasocial interaction on consumers' subjective well-being (social involvement and loneliness), mood, and purchasing intention. I have a master's degree in Gerontology minor and currently working on Statistics as my PhD minor. I had worked in RISE (Research Institute for Studies in Education) for three years as a Graduate Research Assistant.
7E MacKay Hall
Phone: (702) 544-4605
- Information Technology in the hotel industry
- Destination marketing
- Experience marketing in the hospitality industry
- Green marketing in the hospitality industry
Guest Service Representative, 2007–2008 Feb., Green Valley Ranch Resort, Las Vegas, NV
Guest Service Representative, 2005–2006, HomeStead Studio Suites, Las Vegas, NV
Assistant Manager, 2004-2005, Panda Express, Las Vegas, NV
Event Management Team, 2004, UNLVino at University of Nevada Las Vegas, Las Vegas, NV
Honors and Awards:
Demaris Pease FCS Fellowship, Iowa State University, 2008-2009
Association for Convention Operations Management (ACOM)'s Summer Education Conference Scholarship, 2007
Current Research Projects: The role of information quality, technological turbulence, and customer change on destination marketing organizations' online marketing information use: Utilizing the Low and Mohr's (2001) study as a theoretical framework, this study examines three broad relationships associated with markets: relationships among information quality, technology change, and customer change, and how DMOs use of online marketing information. Emotional experiences affecting on tourists' satisfaction: This study is to find out the applicability of the Consumption Emotion Set, replicating the study of Richins (1997), to the tourism industry, to discover the dimensions of consumption emotions in the tourism industry, and to identify important emotional factors which affect tourists' satisfaction. An examination of profitability of green restaurants: Examine whether green restaurants have the same profitability as non-green restaurants by comparing selected financial ratios from both types of restaurants. The finding of the study is expected to provide practitioners with a guideline for scientific decision making in choosing to adopt green practices.

Phone: (917) 536-2258
- Bachelors of Science, Apparel Merchandizing, Design and Production from Iowa State University, May 2003.
- Aimee G, Assistant designer, New York City, NY 2008-2009
- West Elm, Design Consultant, Brooklyn, NY 2007
- Accessory Network, Cold Weather Designer, 2006-2007
- First2Print, Digital Colorist, New York City, NY 2003-2005
- Digital textile printing for the customization of bedding and home products.
- Use of digital printing for the production of quilting fabrics.
- Fabric dyeing and Shibori techniques.
7E MacKay Hall
Degree
- Bachelor of Science, Dietetics; Iowa State University, Ames, Iowa; Graduated May 2009
- Green Hills Retirement Community; Ames, Iowa Dietary Aide, and Chef Assistant; January 2008 to present
- Hickory Park Catering; Ames, Iowa Catering Supervisor and Event Center Supervisor; September 2005 to December 2007
- owa State University Bookstore; Ames, Iowa Fulfillment Clerk; May 2007 to April 2009
- HRI 380L Quantity Food Production Laboratory
- ServSafe® Certified
- Certified Nutrition Assistant
- American Dietetics Association
- George Washington Carver Scholar; Iowa State University; August 2005 to May 2009
- Church Pianist and Member; May 2007 to present
- Connect Tutor; 2007 to present
- ISU Symphony Orchestra; 2005 to 2009
- ISU Crew Club Team Member; Fall 2006
Phone: (515) 572-7660
- Food quality
- Food safety
- Foodservice management
Industrial Training (Internship), 2006, LSG SkyChefs Brahim (formerly known as MAS catering), Kuala Lumpur International Airport, Malaysia Extracurricular Activities:
Secretary of Graduate School of Apparel, Educational Studies & Hospitality Management (GSAHM), College of Human Sciences, Iowa State University, 2008
Representative faculty of Golden Key International Honour Society, Faculty of Food Science and Technology, University Putra Malaysia, 2005-2007 Honors and Awards:
Golden Key International Honour Society Award, Iowa State University, 2008
School of Health Science Doctoral Fellowship, University Science Malaysia, 2008-2009
Nestle Award, University Putra Malaysia, 2006
Adabi Consumer Industries, Award, University Putra Malaysia, 2001
Research Projects:
Previously, my undergraduate studies have focused on sensory quality of the food items, particularly the implications of sensory quality on customer satisfaction. For my graduate level, my research concentrates on the effectiveness of food quality or food safety trends in the foodservice management.
28 MacKay Hall
31, MacKay Hall
Phone: (650)393-3589
- Merchandise Planning and Control (Lab)
- Analysis of plant residue as natural dyes.
- Identification of eco-friendly mordants for natural dyes
Sales Intern, May 2008–July 2008, Ann Taylor Loft, Des Moines, IA
Sales Intern, May 2008-July 2008, C.J Banks, Des Moines, IA
Class Projects:
As a part of a service learning project, our team developed a proposal for a new store experience for a Main Street Iowa (MSI) business, implemented the plans, and transformed the interiors, product presentation and promotions to create a multi-sensory experience.
As a part of class project, I analyzed the business strategies of leading international retailers in different countries and proposed a model by which international retailers can be successful every time and everywhere.
Major Professor: Dr. Marcketti
31 MacKay Hall
Phone:
- B.S., Apparel Merchandising, Design, and Production, Iowa State University
- Congruity of music and retail brand image
- African Americans in historical costume
- Minorities and women in higher education
- Ethnicity in historical dress
My research focus is historic costume. I am particularly looking at the inclusion of all ethnicities in historic costume content. I am a graduate research assistant working for the Textiles and Clothing department, as a researcher and with the historical costume collection, and an administrative assistant in The Office of Equal Opportunity and Diversity in Human Resources on diversity programming.

28 MacKay Hall
Phone: (508) 542-5976
- M.S., Textile Technology, University of Massachusetts Dartmouth, 2009
- B.S. Textile Manufacturing, V.J.T.I. Mumbai University, India, 2003
- IAHEES-IOW03706, "Successful business strategies for small retail businesses in Iowa state", with Dr. Ann Marie Fiore, 2009
- NTC-F06 MD14, "Blue light cured adhesives for bonding and 3-D medical textiles", with Dr. Paul Calvert, 2006- 2008
- I.I.T. Delhi India, "Study on characteristics of fabrics made of compact yarns", with Dr. Apurba Das and Dr. V. K. Kothari, 2006
- Manufacturing Manager, Design and Development, Arvind Mills Ltd., Ahmedabad, India, 2004
- Textile Trainee Engineer, Design and Development, Uniworth Textiles Ltd., Nagpur, India, 2003
- The Iowa Association of Family and Consumer Sciences (IAFCS) Scholarship and Helen Easter Graduate Scholarship, 2009
- J.R.D. Tata Foundation Scholarship, 2001
- 'Study on Characteristics of Compact Yarns under Dynamic State', A. Das, V.K. Kothari, A. Sadachar, Fibers and Polymers, 8(1), 2007, page 111-115.
- 'Study on Characteristics of Fabrics made of Compact Yarns', A. Das, V.K. Kothari, A. Sadachar, Fibers and Polymers, 8(1), 2007, page 116-122.
- Textile Association India (TAI)
- American Association of Textile Chemists and Colorists (AATCC)
Consumer behavior, merchandising, experiential marketing and retailing.
Education
2005: Associate degree(Magna Cum Laude), Major: Real Estate, Columbus State College, Columbus, Ohio
2001: Completed PhD course work, Major: Textiles and Clothing / Minor: Marketing, Ohio State University, Ohio
2001: MS degree, Major: Textiles and Clothing, Ohio State University, Columbus, Ohio
1984-85: Part time studying, Major: Fashion Merchandising, Marist College, Poughkeepsie, New York
1980: MS degree, Major: Textiles and Clothing , Ewha Women’s University, Seoul, Korea
1977: BA degree, Major: Home Economics, Kyung Hee University, Seoul, Korea
2005-2006: Principal, Korean American Community School, Columbus, Ohio
2003-2006: Communication director, Korean American society of Central Ohio, Columbus, Ohio
1997-2000: Teaching /Research Assistant, Ohio State University, Columbus, Ohio
1986-1993: English Teacher, Soong Eui Elementary School, Seoul, Korea
1981-1985: Church secretary, Mid Hudson Methodist Church, Poughkeepsie, New York
1982-1985: Vice principal, Mid Hudson Korean Community School, Poughkeepsie, New York
1976-1979: Home Economics teacher, Inwha Girls’ High School, Incheon, Korea

28 MacKay Hall
Olivier is from Shanghai, China and is now focusing on Apparel Merchandising and Retailing for her master degree. She earned her B.S. degree in Fashion Design and Engineering from Donghua University (Shanghai, China, 2008). After that, she participated in the Duel-degree Program of DHU and ISU in Textile and Clothing. Since she finished her first year graduate study in DHU, she came to ISU to continue her study. She had internship at Les enphants (2008) , INVESTA (2007),etc. Olivier plans to be an international buyer or senior merchandiser of a global brand.
37 Mackay Hall
- TC 275: Merchandising/Retailing
- TC 131: Overview of the Fashion Industry
- Visual Retailing Software Application
- Charlotte Russe, Inc.; counter supervisor and visual merchandiser
- Make Me Over and Hire Me; fashion show producer
- Simons Bridal Shoppe; prom and bridal consultant
- Jacobs Field; associate merchandiser
- Black Graduate Student Association (BGSA)
- Textile and Clothing Graduate Student Association (TCGSA)
- American Association of Family and Consumer Sciences
I am interested in researching the influx of urban clothing companies in the 1990’s and its competitive/comparative advantages and disadvantages. I am also interested in researching the evolution of African American women as entrepreneurs and their strategic methods for success in the apparel industry.
address
Phone: (660) 853-9166
- TC 377 for Brand Management and Promotions
- TC 311 for Seminar on Careers and Internships
- Entrepreneurship
- Visual Merchandising
- Pop-up Retailers
- Phi Upsilon Omicron Honor Society (Presently serving as the Program Selections Chair)
- Mortar Board Honor Society
- International Textiles Apparel Association member
- Eddie Bauer (Part-time sales associate to Third-Key Holder to Assistant Manager, served as the Visual Coordinator for the field and gear area)
- J. Jill (Assistant Manager)
- Von Maur (Part-time sales associate in children’s shoes)
Phone: (718) 216-2120
- Impact of technology on foodservice and lodging Industry (ex. Electronic Marketing)
- Consumers' Behavior and Consumers' Decision-Making in Hospitality Industry (ex. E-learning, Brand Community, Collaboration, Service Quality, Satisfaction, Loyalty)
- Outsourcing Activities in Hospitality Industry
Specialization: Lodging Management
Dissertation title: N/A
Committee chair: Dr. Bosselman Robert M.Sc., Iowa State University, Dept. of Apparel, Educational Studies, and Hospitality Management, May 1997
Specialization: Institutional Foodservice
Thesis title: "A plan to determine students' satisfaction with contract and self-operated school foodservice"
Committee chair: Dr. Hutchinson Joe M.B.A., Kyung Hee University, Dept. of Tourism Management, South Korea, August 1993
Specialization: Hotel Management
Thesis title: "Effective cost control management techniques for the Food and Beverage Dept. in hotels"
Committee chair: Dr. Keun Soo Lee B.S., Kyung Hee University, South Korea, August 1990
Major: Food & Nutrition, Minor: Management
PUBLICATIONS Refereed Journal Articles and Proceedings
Song, S. M., & Song, S. I. (2005). Contracting food service operation: An analysis of the determinants of institutions. Korea Journal of Tourism and Hospitality Research, 19(3), 49-64.
Song, S. M. (October 3, 10, 17, 24, November 7, 14, 21, 28, 2005). Outsourcing Activity: Focused on Institutional Foodservice in the U.S. The weekly Korean Foodservice Economic News. Retrieved February 27, 2007 from http://www.foodbank.co.kr/sub/section_view.php?secIndex=78&page http://www.foodbank.co.kr/sub/section_view.php?secIndex=484&page
http://www.foodbank.co.kr/sub/section_view.php?secIndex=485&page
http://www.foodbank.co.kr/sub/section_view.php?secIndex=487&page
http://www.foodbank.co.kr/sub/section_view.php?secIndex=546&page
http://www.foodbank.co.kr/sub/section_view.php?secIndex=782&page
Conference Presentations
Song, S. M. (2008). Key determinants for customers’ hotel selection on the Internet: Application of the 7C customer interface. 2008 International CHRIE Conference, Atlanta, Georgia, July. RESEARCH EXPERIENCE
Iowa State University, Department of Apparel, Educational Studies, and Hospitality Management Research and Teaching Assistant:
- Extensive literature review in the topic area of e-learning (Dr. Bosselman Robert).
- HRI 340: Marketing (Dr. Haemoon Oh).
- HRI 391: Foodservice System I (Dr. Susan Arendt).
Restaurant Manager (Internship), 03/2005 – 04/2005
Shilla Korean Barbeque House, Gardena, California
- Primary Responsibility: Learned standards of operational aspect of Shilla Restaurant while taking hands-on experience – involving from kitchen management including food production to dining area management, and developed digital training materials to support Shilla Korean Barbeque House in New York.
Avalon Bar and Grill, Manhattan, New York
- Primary Responsibility: Supervised kitchen personnel and ensured completion of all kitchen duties. Directed and coordinated the banquet activities.
Stanford Hotel, Manhattan, New York
- Primary Responsibility: Supervised all front office personnel and ensured proper completion of all front office duties. Directed and coordinated the activities of the front desk, reservations, PBX, and bellmen’s areas. Got familiar with CLS hotel computer system.
Kimberly Suite Hotel, Manhattan, New York
- Primary Responsibility: Processed check-in & check-out, and posted charges to guests, master, & city ledger accounts. Got familiar with important issues at front desk (i.e. guest relations, security and effective communications with other departments as well as with guests). Got familiar with LANDMARK Front Desk Computer System
PROFESSIONAL MEMBERSHIP
KHU Alumni Association 1999 - present
ISU Alumni Association 2002- present
Korea Tourism Research Association 2004 - present
I-CHRIE (International Council on Hotel, Restaurant, & Institutional Education) 2008- present
PROFESSIONAL CERTIFICATION
Certification in Strategic Management - School of Hotel Administration, Cornell University, summer 2005.
Certification of Culinary Arts – New School University, 2001
Registered Dietitian (Korea), 1990
HONORS AND AWARDS
Research & Teaching Assistantship, Iowa State University, School of Hospitality Management,
Fall 2007 - May 2008.
Marjorie McKinley Memorial Fund scholarship, 2008
Foodservice and Lodging Management
7 MacKay
Phone: 515 294 8600
- Quality Management, Leadership, Human Resource Management
2002 - 2007
- Teaching (Principles of Accounting, Foodservice Accounting and Hotel Accounting)
- Quality Manager & Internal Auditor (ISO 9001 QMS) Faculty of Hotel and Restaurant Management, Univeristi Teknologi MARA, Malaysia.
- Teaching (Introduction to business, Introduction to Entrepreneurial Study)
- Quality Manager & Internal Auditor (ISO 9001 QMS) Sultan Abdul Aziz Shah Polytechnic, Shah Alam, Ministry of Higher Education, Malaysia.
- Assisting the Technical Education Department, Ministry of Higher Education, Malaysia in preparing other polytechnic to obtain ISO 9001 certification.
- Consulting and assisting the Selangor State Educational, Malaysia Department in their ISO 9001:2000 certification
- Consulting the Homestay Program under Ministry of Tourism, Malaysia in the area of bookkeeping and food and cost control.
- Malaysia, Ministry of Education Scholarship – Graduate Program (2007-2011).
- College of Human Science Scholarship- McKinley Memorial Fund (2008-2009).
- College of Human Science Scholarship – Helen G. Easter Award (2007-2008).
- Malaysia, Ministry of Education Scholarship – Undergraduate Program (1992-1995)
- Malaysia, Ministry of Education Scholarship – Graduate Program (1995-1997).
- Excellence Service Award, Faculty of Hotel and Tourism Management Universiti Teknologi MARA (2004)
- Excellence Service Award, Sultan Abdul Aziz Shah Polytechnic, Shah Alam Ministry of Higher Education (2000).
- M.Ed (Technical)., University Technology Malaysia, Skudai, Johore, Malaysia
- B.A (Hons)., Fashion Marketing, University Northumbria at Newcastle, Newcastle upon Tyne, United Kingdom
- Apparel Merchandising
- Apparel Retailing
- Fashion Business Management
- Fashion Production Management
- Entrepreneurship Studies
- Thesis writing
- Retailing
- Apparel Merchandising (Window Display)
- Clothing manner in work place
- Trainer for the Apparel Merchandising Workshop for Malaysia Textile and Apparel Centre (MATAC) in Kuala Lumpur
- Curriculum development for course syllabus in Fashion Merchandising/Fashion Marketing for Polytechnic, Ministry of Higher Education
- Paper Guideline for the Corporate Image of Bank Negara Malaysia
- Design and Prepare Guideline for Work-wear of Public Services Department, Malaysia
- Tajuddin, M.R. (2002). Fashion as change. Inti Journal (Faculty Journal), Mara University of Technology.
- Sahil,S.S., Ismail,A.S., & Tajuddin,M.R. (n.d.). Comparative study of window display between Kuala Lumpur and Singapore (submitted June 2008). Research paper.
- Tajuddin, M.R., & Ismail, A.S. (2004). Academic Paper: Guideline for Corporate Image (Work-wear),Bank Negara Malaysia.
- Tajuddin, M.R., & Ismail, A.S. (2004). Guideline for Work-wear. Public Services Department.
- Tajuddin, M.R.(2004). Craft Exhibition:Ribbon embroidery. Ilham 2004, Faculty of Art & Design, Mara University of Technology.
- Part Time Merchandiser/Display Artist, RSH ( Malaysia) Sdn. Bhd, 1996 – 1997
- Explorative study on distinctive competencies among small retail businesses in Iowa (2008)
- Research Assistant for Associate Professor Dr. Linda.S.Niehm (USDA Grant Research Project)
- 2004 - Award for Best Employee (Services), Faculty of Art & Design, Mara University of Technology, Shah Alam, Selangor, Malaysia

28 MacKay Hall
- University of Central Missouri (then Central Missouri State University), MS. in Industrial Management 2006
- University of Central Missouri, BS. Textile and Clothing in Business 2002
- Fashion Design Diploma in LaSalle International Fashion School (Singapore) and LaSalle College (Canada) 1997
- Imports and Exports of the Malaysian Textile and Apparel Industry: The Effect of Reducing the Currency Exchange Rate. Saarbrücken: VDM Verlag Dr. Müller Publisher, 2008
- TC 321 Computer integrated Textile and fashion design
- Phi Beta Delta (Honor Society for International Scholars) at 2005
- University of Central Missouri Out-of-State Scholarship
- University of Central Missouri Graduate Assistantship
- 2001 Dean's List (College of Applied Sciences and Technology CMSU)
- Award for Academic Excellence (Malaysia and Canada) from LaSalle International Fashion School
- Teaching Experience: Associate Graduate Faculty members of University of Central Missouri from 2006 to 2008. Four years online teaching experience from 2005 to 2008
- Retail Management: Visual Merchandising, public relations, customer services, operation planning, shipping and receiving teams, inventory, merchandising processing, and new employee co-trainer. Worked for Saks Fifth Avenue in Kansas City for 1 1/2 years. Worked for Haggar Clothing Company in Dallas for 6 months
- Fashion Designer: Children and men wear designer. My job included market research, designing, drafting, and sampling.
- Natural dyes
- Textile surface design
- Branding images
- Entrepreneur -- pop up store and e-commerce business
Emphasis in Marketing and Brand Development
28 MacKay Hall
Research Assistant: with Dr. Kadolph
Education:
- Bachelor in Technology of Fibers and Textile Processing in University Institute of Chemical Technology, Mumbai, India
Merchandiser: June '07 to July '08 Alok Industries Limited During the work tenure successfully handled 'Abercrombie and Fitch' Job responsibilities included,
- Communicating with Buyer on day to day basis for the new developments and execute the same with factory
- Following the orders closely with Factory and execute them as per the committed date
- Maintaining an up to date record of the orders as well as developments from Enquiry till dispatch and communicate the same to the buyer
- Thermo Migration of disperse dyes on Micro fiber Polyester fabric
- Microscopic Identification of textile Fibers
- Hydrolysis of Reactive dyes
- Recent advancement in Synthetic Fiber Modification
- Concept of CAD to Fabric in Yarn dyed fabric
- CHS Graduate Merit Scholarship, Iowa State University, 2009
- Mrs. Asha Khemani Memorial Best Student Award' from the department of Fibers and Textile Processing Technology in UICT , 2005-06
- Won 2nd Prize at 'Prayas-2006'-national level technical paper presentation competition for presenting the paper on ' Value added finishes in textiles'
- Designated as 'Volunteer' of Tex-Summit 2007 an International Textile Conference organized for the first time by UICT
- Designated as 'Student Coordinator' for Texquest'06 and Texquest'07- National level Technical paper presentation competition organized by UICT
- Successfully completed all India level ' Tabla Examination' for three consecutive years from 1998 till 2000

29 MacKay Hall
Phone: (515) 294-8239
- Bachelor of Science in Fashion Design and Engineering, Dong Hua University in Shanghai, China (Sept. 1, 2006 - Jun. 30, 2009)
- Bachelor of Art in French, East China Normal University in Shanghai, China (Minor, July 1, 2006 - Jun. 30, 2009)
- Bachelor of Science in Science and Experiment, Dong Hua University in Shanghai, China (Sept. 1, 2005 - Jun. 30, 2009)
- The team leader of Shanghai Undergraduate Creation Project that focuses the research on new moisture transfer functional sport wear (May 1, 2008-Jun 30, 2009)
- The group member of body measurement project (April, 2008)
- The group member of Suits Market Investigation and Analysis Project for Yage'er Company, in charge of market survey of Shanxi Province (Nov. 2007-Mar. 2008)
- Donghua Scholarship (Top 5%) 2007-2008
- SuMeiDa Scholarship (15/1700)
- Outstanding Student of Donghua University (Top 5%)
- Scholarship (Top 5%) 2006-2007
- National Scholarship (50,000 among more 20,000,000 undergraduates in China)
- Outstanding Student of Donghua University (Top 5%)
- Outstanding Study Scholarship (Top 20%) 2005-2006
- First Prize in Drama Performance of “Spring of Donghua”
Xinxin is from China and graduated from Donghua University, majoring in Fashion Design and Engineering. She also earned her B.A. degree in French at the East China Normal University. During her undergraduate study, she gained knowledge of pattern draping and drafting, clothing materials, producing, marketing and merchandising. Project experiences gave her a better understanding of what she learned from the class and made her decide to continue some deeper research in the field of Textiles and Clothing. Now, she is working on her master's degree and she hopes to continue on to a Ph. D degree in the future.
28 MacKay Hall
- B.S. Testile Engineering, specialization within Knitting and Apparel, Donghua University, Shanghai. China.
- SAMPE (The Society for the Advancement of Material and Process Engineering ) student member 2008
- Textile Science and Technology Association, Donghua University, Shanghai, China 2007
My area of graduate study is Textile and Apparel Merchandising. After four years of learning textile engineering, I already know textile raw materials processing, manufacturing and finishing technology very well. For my interest in the garments market, I focus my potential research on retail and merchandise to learn how the whole fashion and apparel supply chain works. And I plan to be a buyer after completing my master's degree.