Jennifer Bonilla

Ph.D. Student

Phone: 480-717-1965



  • Bachelor of Science, Hotel Administration
  • Master of Business Administration
  • Master of Health Care Innovation

Research Interests

multi-disciplinary studies in Hospitality and Healthcare to enhance the patient experience; talent war: employee benefit programs and linkages to employee engagement and customer satisfaction

Industry Experience


  • CEO, ISS Facility Services
  • Division President, Sodexo Healthcare
  • President - Americas, Pitney Bowes Management Services
  • Regional Manager – ARARMARK


  • Graduate Programs Director, Health Care Administration & Policy, UNLV.
  • Graduate Faculty – Healthcare Finance and Policy, Arizona State University
  • Exclusive Consultant, Gerson Lehrman Consulting

Honors and Awards:

  • Sodexo – Top North American Recruiter, Executive Category
  • Diversity MBA Magazine – Top 50 Under 50
  • Woman of Distinction, OutputLinks
  • Stevie Awards, Finalist
  • Six Sigma Black Belt Program, Pitney Bowes, Inc.

Professional Affiliations: 

  • Fellow (FACHE), American College of Healthcare Executives (ACHE)
  • Certified Food Executive (CFE), International Association of Food Executives
  • International Association of Outsourcing Professionals (IAOP)
  • International Facilities Management Association (IFMA)
  • Council on Hotel, Restaurant and Institutional Education (CHRIE)

Extracurricular Activities:

  • Tennis
  • Dogs
  • Motorcycling
  • Global Travel
  • Fine Wines