Department of Apparel, Educational Studies, & Hospitality Management

 

Program Outcomes

Undergraduate Program Outcomes

  • Prepare, maintain, analyze, and utilize financial documents and data related to foodservice and lodging organizations.
  • Plan, organize, coordinate, develop, and evaluate the human resources of foodservice and lodging organizations.
  • Implement operational sales and marketing techniques in foodservice and lodging organizations.
  • Use technology to achieve operational efficiency and productivity in foodservice and lodging organizations.
  • Make decisions based on integrating knowledge of functional areas for managing foodservice and lodging organizations.
  • Demonstrate leadership and entrepreneurial characteristics and professional behaviors.
  • Use appropriate, professional written and oral communication skills.
  • Demonstrate best practices in the operation of foodservice and lodging organizations to meet customer expectations.
  • Obtain food protection manager certification (e.g. ServSafe )

 

Graduate Program Outcomes

Foodservice & Lodging Management Outcomes Statement

The Foodservice & Lodging Management program expects all students to demonstrate mastery of required coursework by maintaining a grade point average of 3.0 or better. All students will demonstrate the ability to work in teams, design a research or creative project, and communicate in writing and orally. In addition, all students are expected to be aware of societal, professional, and ethical issues related to the discipline.


Master's Program

The Master's degree program is designed to prepare individuals for managerial positions in the hospitality industry, teaching careers, and continued graduate study. Upon successful completion of the Master's program, graduates will be able to:

  • Describe the impact of current trends and issues in foodservice and lodging organizations.
  • Develop effective solutions to advanced managerial problems.
  • Make strategic decisions for foodservice and lodging organizations.
  • Critique research papers and other professional communications.
  • Use the basic research process for problem solving.
  • Design and implement a research project or creative component.
  • Present information in appropriate formats, including oral presentations, manuscripts, scientific reports, executive summaries, and business letters.
  • Work effectively in groups


Doctoral Program

The doctoral program is designed to prepare individuals to teach in foodservice and lodging management programs at the university level and/or conduct advanced research on at the corporate level or with research firms. In addition to the outcomes stated above for the Master's program, graduates will be able to:

  • Formulate conceptual, theoretical, and applied approaches to solving hospitality problems.
  • Develop expertise in a specific area of the foodservice and lodging industry.
  • Teach basic courses in foodservice and lodging management.
  • Analyze research data using a variety of statistical techniques.
  • Conduct advanced research on problems in the foodservice and lodging industry.
  • Disseminate research findings by writing abstracts, manuscripts, and other documents and by making professional presentations.
  • Write grants to secure funding.
  • State a personal philosophy of teaching and research.
  • Describe the role of faculty, including curricula development and advising.

Measurement of Outcomes and Results

Measurement of the Outcomes Undergraduate Curriculum

  • Performance in specific classes and/or on specific assignments, projects, or exams in specific classes;
  • Successful completion of a professional internship or work experience;
  • Evaluation of interns by employers;
  • Evaluation of graduates by themselves and their employers; and
  • Successful acquisition of appropriate positions after graduation

Graduate Curriculum

  • Acceptance of thesis/dissertation/integrative paper by POS committee;
  • Number of student presentations to and papers for scholarly, professional, and/or lay audiences
  • Successful acquisition of appropriate positions after graduation.
  • Number of peer-reviewed presentations and papers accepted.

Analysis of Assessment Measures:

Undergraduate Curriculum

Current assessments meet or exceed expectations. Information gathered from students, alumni and employers have helped faculty identify areas that should be enhanced in the curriculum: strengthening financial management expertise, leadership skills, and human relations. Revised assignments and class projects will help address those issues as will the re-evaluation of the undergraduate curriculum.

Graduate Curriculum

Current assessments meet or exceed expectations. Information gathered from students, alumni and employers have identified professional writing including grant writing as an area that could be enhanced.

Feedback Process

Program Changes:

A section on leadership and professionalism has been added to the orientation course. In addition, students are encouraged to study abroad. A graduate course in professional writing has been added.