Major: Hospitality Management
Type of experience: Internship
Company/Organization: Adventureland Park
Company/Organization website: http://www.adventurelandpark.com
Title: Beverage/Bar Supervisor
Advisor/Coordinator Email: firstname.lastname@example.org
I was responsible for...
I was a supervisor at Adventureland's Bars and Sandbar, my responsibilities included: stocking new product, providing first aid in the waterpark,bar back, bartending and park security.
Generating the most revenue at the swim up bar ever. I also created a bag check at the front of the waterpark, which has decreased the amount of outside food and beverage brought in. We have one of the best staff in recent years, and everything has seemed to run smoothly.
My most valuable effort...
I created a bag check at the front of the waterpark. All summer we have had issues with guests bringing in outside food and drink, and this was a way to prevent this. My boss was skeptical at first, but it has ended up being a huge success.
I had an issue with a guest that was very disrespectful, and at first I was really sure how to handle the situation. This was a big lesson for me when it came to customer service, and I knew exactly what to do when I faced the same situation later in my internship.
I will never forget...
At the end of my internship I was given a lot more responsibilities when my boss went out of town. This was the most memorable experience for me, because it showed that my bosses recognized my hard work. I struggled a lot with the amount of responsibilities at first, but I feel like I grew as an employee in the hospitality industry.
Advice for others...
I would say to go out and really find a job that you are passionate about. I have worked a lot of jobs in the past, and finding this internship really proved that this is what I want to do for the rest of my life.