Major: Hospitality Management
Company/Organization: The Venetian | The Palazzo
Company/Organization website: https://www.venetian.com/
Destination: Las Vegas, Nevada
Advisor/Coordinator Email: firstname.lastname@example.org
I was responsible for...
Learns the operational workings of the department in which assigned -by observing team members, participating in meetings, asking questions and evaluating services. Completes special projects as assigned by department management. Provides input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure the organization's competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment. Assists the Department Manager with assigned operational functions consistent with the strategic plan and vision for the department, the division and organization. Assists the Department Manager with the delivery and measurement of guest service within assigned department(s) consistent with the company's core service standards and brand attributes. Performs additional duties as directed by senior management.
My greatest accomplishment so far in this unique experience has been making a positive impact on upper-level management and department heads. I have repeatedly impressed managers, directors, and vice presidents of the company with my enthusiasm, knowledge, and overall insight. This has given me countless connections within the company and industry as a whole for when I graduate and pursue my first step into my professional career.
I have learned numerous valuable lessons within my time at The Venetian and The Palazzo. Some of the best lessons are that asking questions, remaining engaged, and taking a genuine interest in what other Team Members do is always a great way to interact in each department. Another lesson is that hard work and persistence is vital. Every day that I show up to work, I have learned to put in what I want to get out of the experience. With only ten weeks of the internship opportunity, staying driven and thirsty for knowledge has proven valuable to my understanding of the business and overall success as a management intern.
Advice for others...
Take on whatever responsibility possible that is offered to you. Showing employers that you are engaged, determined, and confident in your abilities makes you attractive to them and gives you a higher chance of getting noticed and hired. Also, remaining positive and enthusiastic about your job gives you a competitive advantage over those who merely get by doing the minimum each day. Stay focused, interested, and true to yourself and your employers will notice.