Career Connections

Courtney Gordon

Major: Event Management

Company/Organization: INTL FCStone Inc.
Company/Organization website:
Title: Events & Trade Shows Intern
Destination: West Des Moines, Ia
Timeframe: Summer 2017

Advisor/Coordinator Email:

I was responsible for...
 Build and test registration site (in Cvent)  Review copy, as needed, for accuracy  Create name badges, table tents and other meeting materials, as needed  Assist in reconciliation of AMEX bill monthly  Assist marketing team, as needed  Keeps abreast of new developments in the field their internship is in.  Maintains a satisfied level of customer service with clients both internal and external.  Properly handles client requests through responsiveness, follow-up and escalation to a more senior team member if necessary.  Works proactively with other team members.  Maintains prompt and regular attendance.  This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.

I accomplished...
My greatest accomplishment from this experience is learning more in detail how to utilize Cvent tools and cite in creating our own registration cites for the company worldwide. It was a great experience to learn how to create something digital that could be seen or used around the world in a variety of different cultures for many of the company's different events, trade shows, and workshops.

I learned...
The greatest lesson I have learned from this experience is to always put your best self forward, even in your personal life because you never know who could be watching you.

Advice for others...
It truly is about who you know in your industry when looking for an internship or job, but still do your absolute best to be accurate and professional because you don't want to ruin your name for yourself. In this particular industry, everybody knows everybody, and if you make a bad impression, word will get around. My boss told a fellow intern and myself this in our first week of work, and it has really stuck with me and I have found it to be great advice.

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