Career Connections

Matiilda Kuenster

Major: Hospitality Management

Year: Senior
Hometown/State: Iowa

Type of experience: Internship
Company/Organization: Nassau Country Club
Company/Organization website:
Title: Food and Beverage Intern
Destination: Glen Cove NY
Timeframe: May 16-August 7

Advisor/Coordinator Email:

I was responsible for...
On a day to day basis I was a server in our grill room and lower terrace for breakfast and lunch, in the evenings I was a server for dinner in our main dining room, upper terrace and pool for dinner. On management days I was involved in day to day tasks such as making floor plans for events, creating function sheets, scheduling, and overseeing the events that we had that day.

I accomplished...
My accomplishments I believe are limited because I was not given much responsibility. There were many days where I was proud of the things that I had done, but these were the days that I was a "manager", such as making a function sheet by myself. I am also very happy about my idea to label each of our different wines to make inventory much easier for each person doing it.

My most valuable effort...
The most valuable project in my mind was assisting set up and helping a private event planner that was at our club for a wedding. It was really a valuable experience in my mind. This was a very great opportunity for myself and the other interns to learn a lot more about the event side of country clubs and the hospitality industry in general. I was very grateful to be able to work with this Megan (the event planner) for this wedding. It was very upscale and inspiring to see the work that I will one day be able to help conduct!

I learned...
The most valuable learning experience that I would say I got out of this internship was the fact that you are not going to enjoy everyone that you work with, and you just need to learn to be okay with that. There are many people that I have worked with that I don't mess well with because of our styles of working, and it is hard sometimes especially when they are part of management to get them to see your side of an idea. When someone is unwilling to try something another way because they are too stubborn to want to change it is hard to work with them. It has been a great learning experience for me though as an intern to understand that change is not bad, and moving forward to something else can make the guests experience even that more amazing. I have learned how I don't want to act as a manager, and I think that in itself is something that I might not have been to learn at a different internship.

I will never forget...
The most memorable experience I have had working at Nassau Country club was working two of our biggest outings, St. Dominick's and Chaminade. These were the most memorable because of the size of these events,serving lunch and dinner to upwards of 1,000 people.

Advice for others...
Really look into the internship and area that you are going to. Make sure that you really want to be in this area, and learn about the culture difference as well. Get excited to meet new people everywhere you go, and do not say no to any type of experience. Money is important, but there are so many things out there to experience, and sometimes those things cost money. Worry about that later and really have a great time in your internship, because this type of thing is not something you are going to be able to do when you get older.

I first learned about this career-building experience from...
The CMAA website

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